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Where It's Used

Common Use Cases For Transactional SMS

Order Confirmations

Confirm purchases and send shipping updates the moment they happen.

Account Alerts

Notify customers about balance changes, logins or account activity.

Appointment Reminders

Reduce no-shows with timely reminders sent ahead of scheduled visits.

Key Features

What You Get With Transactional SMS

Priority Delivery Queues

Transactional messages are routed ahead of bulk campaigns for speed.

Trigger-Based Sending

Fire messages automatically from events in your application via the API.

Reliable Templates

Pre-approved templates keep messaging consistent and compliant.

FAQs

Questions About Transactional SMS

Any message tied to a specific customer action or account event, like an order update, alert or appointment reminder.
Transactional messages are sent to individuals in response to an event and are prioritized for faster delivery, while bulk SMS is sent to many recipients at once.
Yes, transactional messages are typically sent through our SMS API using event triggers from your application.

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